Training

Insight’s Consultants are experts in all elements of primary care IT – this includes the main clinical systems – Emis Web, TPP SystmOne, Vision – as well as IT related topics – QOF, enhanced services, Read Codes, Managing Clinical Correspondence Workflow, SNOMED, summarising patient records, online services - & much more. The consultants work in different practices every day so they know and understand your business and the struggles/issues you face.

Much of the training we deliver is completely bespoke to the needs of your practice; however, some topics can be delivered as locality-based seminars. Off-the-shelf courses or short seminar-style training is very beneficial to learners & it is extremely cost-effective – it delivers the key messages your staff need to know to carry out their job effectively.

Why Insight Solutions?

Years of Experience

Our consultants have more than 100 cumulative years’ experience working in primary care which means that we really do understand your business. General Practice is unique, it is different to other organisations – a medical receptionist, medical administrator or practice nurse is a very different role to a general receptionist, administrator or specialist nurse. We firmly believe that in order to deliver focused bespoke training, we have to completely understand your environment.

Value for money

Because we do not have big infrastructure costs we aim to keep our costs at a very affordable level. We may not be the cheapest but our knowledge & flexibility means that you get so much more for your money – the cheapest option is often that for a reason. Our aim is to ensure that you get your money back from your training investment – learning new tricks will ensure you save time & make your staff more efficient & confident as well as us identifying unclaimed income to improve patient care & safety as well as your bottom line.

Real business partnerships

Our team are highly customer focused, we listen closely to our customers so that we can ensure we deliver what you need when you need it. We work with clients who want the benefit of our holistic knowledge & expertise. Our monthly free of charge newsletters ensure that we regularly keep in touch to offer you hints & tips and best practice on issues we know many are struggling with at that time.