The updated National Cyber Security Centre (NCSC) guidance aims to reduce the number of SMS Sender IDs used across the NHS, to ensure the sender ID reflects the service the patient is using and reduce the risk of bounce-back messages.
On behalf of NCSC, please can all primary care organisations using SMS messages enforce the use of the chosen combination ‘NHSNoReply’ SMS sender ID only - all other variations (such as nhs noreply, NHS NOREPLY and NHS-NoReply), are blocked from 5 November 2024.
Currently, only variations of NHSNoReply are being reviewed. Other Sender IDs and telephone numbers will not be impacted.