Bespoke GP Practice Training & Consultancy
Custom IT training and consultancy services for busy GP practices.
Primary Care Training to Address Your Practice Needs
Our GP practice IT training solutions are designed to suit your exact needs. We’re here to support your staff and help you optimise efficiency, revenue and retention.
No two GP practices are exactly alike. Your needs, your processes and your staff’s training requirements are unique. Our friendly, experienced team will help you address your IT challenges and knowledge gaps in a way that makes sense to you with bespoke one-to-one and group training.
Perhaps your team needs additional training to feel confident with coding? Or guidance and practical support as they get to grips with a specific primary care software system?
Whether you need help developing more efficient new workflows or onboarding new staff members, our tailored solutions will meet your specific needs and goals, all while helping your admin team to feel supported rather than overwhelmed.
Thank you so much, we learnt so much on the day. I can’t even describe it all as so many of the changes you’ve helped us to implement are really subtle – templates for coding, Read Code understanding, highlighting text – all of which have really helped to speed up the process whilst ensuring the relevant data is coded consistently and is filed or sent to the GP’s as appropriate. We feel really confident our system from start to finish is robust and safe.
Impactful training investment
With deep primary care expertise, our focus is on adding value to your practice so that you can deliver even better patient care, build an engaged and capable team, and achieve your revenue goals.
We know that a standard training option doesn’t always tick the necessary boxes. So all of our training programs are designed specifically for your practice, whether that’s in a group setting or on an individual basis.
Posts from our Hints & Tips…
QOF Aspiration Payments
Many practices have asked us why their monthly QOF aspiration payments have gone down. 71 points have been taken out of QOF year this compared to last year – aspiration payments are made based on previous achievement. This is the same this year but for a reduced number of points so you will see around […]
Apprenticeships in General Practice
It seems you’ve missed us offering apprenticeships in general practice almost as much as we have – thank you for the great response following our re-launch and overview webinar last month. There has been a big push around apprenticeships and these are, once again, set to grow with so many younger people not wishing to […]
QOF – How important is BP & Cholesterol this year?
These figures are based on the average sized practice of 10184 patients – if you have more patients than average these figures will be increased, if you have less than average patients these figures will be decreased (depending on prevalence). If you don’t understand how this works (it can be really complicated), or you want […]
Document Management Workflow & Backlog
Sunday 1st Jun 2025 Keeping up-to-date with document workflow and ensuring as many documents are processed without clinical intervention seems to be one of your biggest issues currently. Do you have a backlog of documents awaiting processing which is keeping you awake at night? Do you have GP’s who are bogged down with admin and […]
Are you considering employing an apprentice?
Do you want to find out more about apprenticeships as an employer? Whether this is something you are thinking about doing imminently or it is just on your to-do list to find out more information for future workforce/succession planning, to find out more contact us at info@insightsol.co.uk The government have launched an ambitious new Skills Policy […]
Changes for ICB’s
The NHS is undergoing significant structural reforms, including plans to reduce the number of ICBs from 42 to between 23 and 28, alongside a 50% cut in their running costs. These changes are part of a broader initiative to streamline operations and address financial challenges within the health service. ICBs have been instructed to submit […]
QOF Income 2025/26
71 less points to achieve for QOF this year – Does that make life easier in that this could mean less work? How much income is that for your practice? For the average practice, based on the non-weighted point value for 2025/26, this is just over £16,000. However, the increase in the global sum will […]
SystmOne – Results Auto-Review Rules Engine
This functionality facilitates the automation of processing incoming pathology and radiology results. The rules created can assess the content of in-coming results against user-defined parameters to determine if it needs to be reviewed by a clinician or not, potentially saving your clinicians a great deal of admin processing time. These rules can support factors such […]
General Practice Requests for Advice & Guidance – **NEW Enhanced Service**
This ES is designed to foster greater working relationships between secondary and primary care, whereby a GP can seek pre-referral advice from a specialist. This may result in a referral not being required, however, where it is still required, it will ensure referrals are appropriately targeted and good quality. Runs from 1st April 2025 to […]
Flu Immunisation Programme 2025/26
There has been one change to the advice for adult flu vaccines for 2025/26 recommended by JCVI as the adjuvanted influenza vaccine (aTIV) is now licensed from age 50 years and over. There are no changes to eligible cohorts. Vaccination should commence from October 2025 and as many as possible should be completed by […]
Benefits of Outsourcing
Have you considered outsourcing any of your IT tasks? We work with many practices who need our services due to workforce shortages and skills gaps. How beneficial can this be to your business? Lower labour costs – you don’t pay employer NI, pension contributions, holiday or other absence costs. Training & development – we don’t need training, […]
Adoptions & Gender Reassignment
An independent review, published by Professor Alice Sullivan, looking at data, statistics and research on sex and gender has identified a serious safeguarding risk in the current process of re-assigning gender and sex identity in medical records for children and young people. In response, the Secretary of State for Health and Social Care has directed […]
Boiler upgrade scheme for GPs
The Boiler Upgrade Scheme is a government initiative aimed at supporting the decarbonisation of heating systems in buildings, including GP practices in England and Wales. Through this scheme, GP practices can receive grants to replace fossil fuel heating systems, such as gas, oil, or electric, with greener alternatives like heat pumps or biomass boilers. Acting […]
Enhanced Services Process Review & Staff Training
Do you have a robust, confident system for targeting & claiming enhanced services? Enhanced service claims via CQRS/GPES are much smoother than they used to be and many practices have got their validation process all sorted. However, due to staff turnover mainly, we have received many requests over the last few months for an Enhanced […]
Employment Law Changes, April 2025 (summary)
Employment Law Changes, April 2025 (summary) Statutory sick pay will increase to £118.75 per week (from £116.75) Statutory maternity, paternity, adoption & shared parental pay will increase to £187.18 per week (from £184.30) Statutory redundancy pay will increase to £719 (from £700) National minimum wage Under age 18 – £7.55 per hour (from £6.40) Apprentices […]
Do you struggle to manage your monthly Enhanced Service Claims?
Do you struggle to manage your monthly Enhanced Service Claims? Do you have a robust process for claims – DES/LES? Are you sure you are claiming for all services delivered? What is the financial impact of this? The financial impact of not claiming for all services delivered can be vast, however, many practices leave this […]
Recall Systems
A robust recall system is a must – it ensures you meet your contractual obligation by extending invites to appropriate patients to manage long-term conditions and it also helps achieve targets, such as QOF, driving practice income. Recall systems can be very admin-hungry – a streamlined, robust recall system will improve efficiency and quality of […]
Changes to GP Contact 2025/26
As always at this time of year, the devil is in the detail and the detail is yet to be released (guidance/business rules, etc). However, below is a summary of top level changes: Overall increase of £889 million across core contract & Network Contract DES (7.2% growth on funding) New advice & guidance DES worth […]
SystmOne Protocols
These can be created to run alongside the auto-review rules engine or they can be used to help prompt good practice in general. Essentially they are designed to alert you to something you may need to be aware of. An example of this (and one which is available for Insight Members to download from Your […]
QOF Medication PCA’s
There is still some confusion around PCA’s for medication indicators 2024/25, hope this summary helps – AF008: DOAC in first-line. If on Warfarin need a DOAC PCA Contraindicated Declined Not Indicated + Time In Therapeutic Range >=65% CHOL003: Statin or Alternative Lipid Lowering Therapy If taking alternative lipid lowering therapy needs a statin PCA (as […]