Training Events & Webinars
22Jul2026
CQC Returning to Good and Outstanding Webinar
Are you rated Good or Outstanding with a CQC inspection report published between 2017 and 2022? If so, the CQC's newly announced project may affect you - and you need to be aware of it now. Join Tracy Green, CQC Expert, for a lunch and learn session where she’ll cover..
From 12.30pm until 1.30pm
Venue: ONLINE
£36.00 (including VAT) - this is per webinar / per log on.
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Posts from our Hints & Tips…
**NEW** QOF Foundations 2026/27
The 2026/27 QOF changes aren’t just about understanding new indicators – they’re about building the foundations that underpin successful QOF delivery and achievement. You need to ensure the right patients are identified, coded correctly, included on the appropriate registers and supported by robust processes. Without these foundations, you risk: Missing eligible patients Inaccurate disease registers […]
Green Social Prescribing Guidance
New guidance has been released outlining how organisations can work with Social Prescribing Link Workers to receive safe and effective referrals for projects involving supporting peoples health & wellbeing through nature i.e. gardening programmes, walking schemes, wild swimming, green gyms and outdoor arts & culture, to name but a few. The guidance explains what practice’s need to […]
2-dose Men B vaccination
A 2-dose MenB vaccine is to be offered to young people ahead of the autumn as part of a one-off vaccination programme in England. This is to protect all year 13 pupils, and those under 25 starting university or residential further education for the first time this autumn – patients born between 1 September 2007 and […]
Emis Web – Upcoming changes to QTools calculations
From 24 July 2026, the QDiabetes, QFractureand QCancer QTools will be decommissioned and removed as active calculations from all EMIS authored library items This includes use within any local templates for creating or amending calculations Action: Please ensure that any local templates containing the above QTools are archived in the EMIS Library by 24 July 2026 Emis Web are […]
S1 – Removal of Acquired Documents & Document Inbox
From 13th August, the above will be removed and replaced with the new Document Management. If you have not already switched or need to know more, click on the video link below:
Levemir Insulin – discontinued
Novo Nordisk is discontinuing all Levemir products, and the current expectation is that remaining supplies will be exhausted by the end of December 2026. NHS guidance is that patients should be reviewed and switched to an alternative basal insulin well before supplies run out.
Same day appointments in general practice for clinically urgent patients – FAQ’s
The 2026/27 contract requires requests identified as clinically urgent, as determined by the GP practice, must be dealt with on the same day. This is intended to support timely access to care for patients where delay may result in harm or deterioration. Guidance has been published to support practices in recording same day appointments for all […]
National MMR/V catch-up campaign
GP practices are required to participate in a national vaccines and immunisations catch-up campaign each year, as a requirement of the GP contract – the 2026/27 campaign will focus on the measles, mumps, rubella and varicella (MMR/V) vaccination, given the recent outbreaks of measles and the removal of England’s elimination status. Criteria 1 – runs […]
QOF Heart Failure (HF)
HF008 and HF007 remain the same this year – the associated ‘register’ for these indicators remains HF1, % patients with a diagnosis of heart failure. HF009 is new to QOF this year, the associated ‘register’ for this indicator is HF3 – patients with a current diagnosis of heart failure with reduced ejection fraction (which need […]
Eligibility and exclusion criteria for the NHS Diabetes Prevention Programme
Must be 18 years or over Must have HbA1c 42-47 mmol/mol reading within the last 12 months or a history (or current) diagnosis of gestational diabetes Must not have a diagnosis of diabetes Must not be pregnant Must not have an active eating disorder Must not have moderate or severe frailty Must not have had […]
Apprentices in General Practice
**Business Administration Level 2 ** New qualification launching August 2026 A new Business Administration Level 2 Apprenticeship qualification will be available from August 2026. Designed for individuals providing administrative support within a business environment, it develops the essential skills needed to contribute to efficient day-to-day operations. The programme covers: Professional communication skills Excellent customer service […]
Diabetes 8-care processes (DM037)
% patients with diabetes who have had the following care processes performed in the preceding 12 months: BMI, BP, HbA1c, cholesterol, smoking status, foot examination, albumin:creatinine ratio & eGFR creatinine. This is an all or nothing indicator – all 8 processes must be coded and no single indicator exceptions apply to this indicator. This is […]
QOF Obesity Register (OB004)
We have received so many support tickets around the new QOF obesity indicators. Some of these have been around recalls and ensuring practices update their recall systems to extend 2 invites to all patients on the obesity register, other queries have been concerning workload and how many patient appointments will need to made available. A […]
Mental Health & Lithium
Patients taking lithium have always been included on the MH register – even if they have no other diagnosis to include them. This has changed this year – patients taking lithium with no other MH diagnosis are no longer included on the register. Patients taking lithium require regular monitoring and are likely to be included […]
Bank Holidays 2026/27
Does your holiday year run from 1st April to 31st March? In 2027, Easter falls in March. This means the bank holidays (Good Friday and Easter Monday) fall into the 2025/26 holiday year. As a result the holiday year 1st April 2026 to 31st March 2027 will have 10 Bank Holidays, instead of the normal […]
QOF 2026/27 Prevalence Considerations
Due to the QOF changes introduced this year, which appeared relatively straightforward but involve substantial behind-the-scenes changes to business rules and register/target patient group definitions, there are currently some anomalies within prevalence reporting for 2026/27: Heart Failure (HF) with Reduced Ejection Fraction (EF) In previous years this register largely focused on Heart Failure due to […]
QOF – Heart Failure (HF009)
HF009 replaces the previous HF due to LVSD indicator and now includes patients with HF and reduced injection fraction recorded. Ejection fractions have been very inconsistently recorded in the past so your HF register is likely to need a lot of validating. All patients previously on the 2nd part of the HF register because they […]
Latest Prevalence Rates 2026/27
As expected, prevalence rates continue to rise across most disease areas. However, diabetes & NDH is seeing a drop in prevalence (to be confirmed) which could mean the diabetes prevention programme is having an impact. How do your practice prevalence rates compare …?
DOCMAN Duplicates
This issue does not impact all practices but if you are experiencing duplicate documents in DOCMAN, you are advised to contact them via the customer portal. Some practices are receiving multiple duplicates of the same letter, it seems to be very intermittent but takes a great deal of time to clear down. OneAdvanced have been […]