Apprentices in General Practice

Apprentices in General Practice

**Business Administration Level 2 ** New qualification launching August 2026 A new Business Administration Level 2 Apprenticeship qualification will be available from August 2026. Designed for individuals providing administrative support within a business environment,...
Diabetes 8-care processes (DM037)

Diabetes 8-care processes (DM037)

% patients with diabetes who have had the following care processes performed in the preceding 12 months: BMI, BP, HbA1c, cholesterol, smoking status, foot examination, albumin:creatinine ratio & eGFR creatinine. This is an all or nothing indicator – all 8...
QOF Obesity Register (OB004)

QOF Obesity Register (OB004)

We have received so many support tickets around the new QOF obesity indicators.  Some of these have been around recalls and ensuring practices update their recall systems to extend 2 invites to all patients on the obesity register, other queries have been concerning...
Mental Health & Lithium

Mental Health & Lithium

Patients taking lithium have always been included on the MH register – even if they have no other diagnosis to include them. This has changed this year – patients taking lithium with no other MH diagnosis are no longer included on the register. Patients...
Bank Holidays 2026/27

Bank Holidays 2026/27

Does your holiday year run from 1st April to 31st March? In 2027, Easter falls in March. This means the bank holidays (Good Friday and Easter Monday) fall into the 2025/26 holiday year. As a result the holiday year 1st April 2026 to 31st March 2027 will have 10 Bank...
QOF 2026/27 Prevalence Considerations

QOF 2026/27 Prevalence Considerations

Due to the QOF changes introduced this year, which appeared relatively straightforward but involve substantial behind-the-scenes changes to business rules and register/target patient group definitions, there are currently some anomalies within prevalence reporting for...
QOF – Heart Failure (HF009)

QOF – Heart Failure (HF009)

HF009 replaces the previous HF due to LVSD indicator and now includes patients with HF and reduced injection fraction recorded. Ejection fractions have been very inconsistently recorded in the past so your HF register is likely to need a lot of validating. All...
QOF – Heart Failure (HF009)

Latest Prevalence Rates 2026/27

As expected, prevalence rates continue to rise across most disease areas. However, diabetes & NDH is seeing a drop in prevalence (to be confirmed) which could mean the diabetes prevention programme is having an impact. How do your practice prevalence rates compare...
DOCMAN Duplicates

DOCMAN Duplicates

This issue does not impact all practices but if you are experiencing duplicate documents in DOCMAN, you are advised to contact them via the customer portal. Some practices are receiving multiple duplicates of the same letter, it seems to be very intermittent but takes...