Enhanced Services (DES, LES, Local Improvement Programmes)

Experienced and efficient, our primary care IT experts help you to get your data in order for improved financial health.

All the extra income, none of the hassle!

It’s no secret that accurate data drives progress & financial sustainability – but if you’re temporarily without an IT manager or data expert, things can quickly get messy! Enhanced services can play an important role in the financial health of GP surgeries, with opportunities to supplement income while delivering essential care to patients. However, accurate claims and efficient processes can be challenging, particularly without dedicated expertise.

  • Do you know if you’re claiming for all the services you provide?
  • Are your target patient lists precise and up to date?
  • Have coding errors or missed deadlines resulted in lost income?

Many practices inadvertently lose out due to issues like incorrect coding, outdated patient data, or overlooked claims. This can turn a great opportunity into an inconvenience, but don’t worry – that’s where we come in.

We will validate your claims and give you peace of mind you are being correctly compensated.

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Our services, aligned to your needs

Our Backlog Service is carried out remotely using secure NHS approved remote access software.

Beyond validation, we offer tailored process reviews and staff training to ensure your team is confident in managing enhanced service claims. In a half-day process review, we work with your team to identify gaps, review coding accuracy, and establish a robust system for targeting and claiming enhanced services. Our staff training sessions equip your team with all the skills and knowledge they need to track payments and manage claims confidently from start to finish.

Enhanced service claims have become more streamlined through systems like CQRS/GPES, but high staff turnover and process inconsistencies can still create vulnerabilities. Our goal is to eliminate these issues, so that surgeries can keep delivering high-quality care without missing out on great financial opportunities!

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