Recall Systems

Recall Systems

A robust recall system is a must – it ensures you meet your contractual obligation by extending invites to appropriate patients to manage long-term conditions and it also helps achieve targets, such as QOF, driving practice income. Recall systems can be very...
Document Management Workflow & Backlog

Document Management Workflow & Backlog

Keeping up-to-date with document workflow and ensuring as many documents are processed without clinical intervention seems to be one of your biggest issues currently. Do you have a backlog of documents awaiting processing which is keeping you awake at night? Do you...
Safeguarding – Coding

Safeguarding – Coding

Due to the number of issues we identify around safeguarding, we have added a number of safeguarding resources to the Insight Portal this month- Child protection register Vulnerable adult register Patients aged 18+ with active child protection codes & patients...
Are you considering employing an apprentice?

Are you considering employing an apprentice?

Do you want to find out more about apprenticeships as an employer? Whether this is something you are thinking about doing imminently or it is just on your to-do list to find out more information for future workforce/succession planning, to find out more contact us...
Annual Declaration & NHS App Survey

Annual Declaration & NHS App Survey

NHS App Survey NHS Digital would like to understand practice opinions on patients being able to give feedback on the messages they receive through the NHS App. https://feedback.digital.nhs.uk/jfe/form/SV_daIW7zC5E1NumzQ Annual Declaration The 2025 Annual Practice...
Changes to Shingles vaccination programme

Changes to Shingles vaccination programme

From 1 September 2025, patients aged 18+ who are severely immunosuppressed will qualify for the Shingles vaccination programme (previously 50 years +). Patients will be offered 2 doses of the non-live shingles vaccine, Shingrix, with the second dose given 8 weeks to 6...
Patient Registrations – FP69 Flags

Patient Registrations – FP69 Flags

In line with NHS England procedures, if a letter sent directly to a patient is returned to PCSE, or PCSE is notified by a screening administration service that a letter has been returned indicating the addressee is no longer at the address, PCSE is required to raise...
RSV in Pregnancy – CQRS Returns

RSV in Pregnancy – CQRS Returns

From September, this will be an auto CQRS extraction. To ensure practices qualify for payment in future automated extractions, it is essential that both the RSV vaccination and a pregnancy code are recorded on the same day in the patient record. This is unusual as you...